In Melissa Francis' past career, prior to real estate, she earned her Social Service Worker Diploma and her Bachelor's Degree in Social Work (with Honours) from Ryerson University. She then spent several years working primarily with youth and women dealing with a variety of socio-economic issues. After having children and staying home for a few years, Melissa decided to pursue a new career in real estate. She earned her Real Estate License in 2010 through the Ontario Real Estate College and has never looked back!

Melissa's social work training and experience has helped prepare her for her career in real estate by shaping the way in which she works with all her clients and her community. Melissa’s success in her business can be attributed to her genuine need to work honestly and ethically with her clients, her ability to treat all clients equally, the way in which she values each client’s individual needs, her strong networking and research skills, and her in-depth knowledge of the real estate market and of her community.

Building community relationships and fostering community involvement is very important to Melissa and she has worked hard to integrate these core values into her business through her volunteer work as a Cambridge Moms’ Admin, her facilitation of the Hespeler Moms’ Social Club, her support and organization of the Hespeler Village Easter Egg Hunt, the Hespeler Village Halloween Hunt, the Cambridge Moms’ Food Drive, Truckin’ Tuesdays: Hespeler’s Food Festival and her continuous efforts to raise donations for, and also contributing herself to, community organizations such as the Women’s Crisis Services of Waterloo Region, the Cambridge Self-Help Food Bank, Lisaard House, Tourette Canada, and Hespeler Minor Hockey - Atom A Team, to just name a few.

Melissa's natural tendency to remain true to her empathic nature allows her to understand and relate to the importance of her client’s home buying and/or selling experiences for them and their families. Melissa’s primary goal during and after the real estate transaction is always to provide a high level of service so that all of her client’s feel satisfied, knowledgeable, and confident with the real estate process and their purchase and/or sale decisions.

Since joining RE/MAX Twin City Realty Inc., Brokerage in 2011 Melissa has successfully merged with the #1 real estate brand in the world to help her clients buy and sell more property and for the best price possible. Melissa's business grows every year and she continues to earn annual awards for Outstanding Sales Achievement including the 100% Club Award. Melissa has also continued learning and updating her real estate skills though ongoing professional development and has earned several designations to serve her clients better such as qualifying as a Certified Negotiation Expert and as an Accredited Buyer’s Representative. Since starting her Team in 2018 Melissa is now prepared more than ever to continue to provide the exceptional service that her clients have come to expect and certainly deserve.