Melissa  Francis

Melissa Francis

Real Estate Sales Representative

RE/MAX Twin City Realty Inc., Brokerage*

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Client Reviews

Check out over 100 5 STAR REVIEWS from our wonderful clients and

community partners on Facebook and Google!



"I am really happy that I had Melissa Francis with Remax sell my Dad’s home. I would not have wanted anyone else. She was so knowledgeable, getting me all the information I needed and explaining everything to me, was super at communicating, very friendly, and was so helpful. The house sold very quickly and over the asking price too. I would definitely recommend and refer Melissa from Remax to my friends and family."

- B. Abell (Google Review)



"I can’t say enough about the fantastic service that Melissa and her team provided in the sale of of my house.  Melissa went above and beyond.  I’m looking forward to working with her and her team again in the future.  I’ve used several other realtors in the past and not one came close to the quality that Melissa and team provided.  I highly recommend The Melissa Francis Team!"

- E. Bracken (Facebook Review)



"Amazing service from start to finish! Melissa is a fantastic person to work with, very knowledgeable and professional. She took the time to answer any questions we had and scheduled the showings around having little ones at home. Melissa helped us sell our home in 4 days in this challenging market ! I would not hesitate to recommend Melissa to anyone who is considering selling their home."

-P. Kysiak (Google Review)


"Melissa and her team made a long distance lease easier in part to her incredibly responsive, friendly and knowledgeable attention and service. We are moving from across the country and looked to Melissa to help us understand the leasing market and she worked with our needs (and time zone difference) to support us every day. They helped us navigate the paperwork from a distance and worked around the clock to make it easier for us. Melissa and Melanie took the time to get to know us and what our needs were and found us exactly what we were looking for. We will definitely look to her and her team when we look to buy a house in the future - we were so impressed!"

- B. Bisson (Google Review)



"My husband and I recently worked with Melissa Francis to find a new tenant for our rental property. She took care of everything, made the process super easy and was wonderful to communicate with. We would definitely recommend her services."

- T. O'Donnell (Facebook Review)



"Melissa Francis made our home selling process easy and smooth! Her guidance and help was very much appreciated. We will definitely refer family and friends to Melissa in the future. Melissa was excellent. She was knowledgeable, helpful and made this process incredibly easy. We can not say enough great things about her!"

- D. Espinola (Google Review)


"Melissa Francis made our home selling process easy and smooth! Her guidance and help was very much appreciated. We will definitely refer family and friends to Melissa in the future. Melissa was excellent. She was knowledgeable, helpful and made this process incredibly easy. We can not say enough great things about her!"

- D. Matos (Facebook Review)



"We can’t say enough good things about our experience buying and selling with Melissa and Vicky! We had some very specific needs for our next home, and Vicky was so patient and supportive through our entire search process. She made sure we were well-prepared to make an offer, and we were able to purchase a home that is 100% perfect for our family! When it came to selling our current home, Melissa did an amazing job of explaining every detail to us. She staged our home BEAUTIFULLY, and she supported us through every step of reaching a deal that we are very pleased with. Both Melissa and Vicky are very quick to respond to questions, are so knowledgeable, have incredible attention to details, and are just really, really NICE people!! Thank you so much, Melissa and Vicky!!"

- H. Woodley (Google Review)


"I honestly don't think my husband and I could have found a better team to work with! Melissa and Vicky are seriously amazing in every aspect. From their attention to detail, to how much they genuinely care about their clients. Melissa will make sure you get top dollar for your house, she will also cover every aspect when it comes to selling your home, right down to dealing with the photographer, staging and cleaning! Which was a huge selling point for us!! I also couldn't have better things to say about Vicki, she is such a kind, caring and intelligent person!! She will truly go through houses with you as if it were her own she were going to buy, she does her research and went as far as to look at old listings of the houses we were interested in to see if there was anything unmentioned by the current owner. They never had any issues answering my questions, texts or calls at anytime and their very prompt with there responses! I seriously love these ladies and I can't stress enough how much it's worth it to go with their team! They made the process of selling and buying so much less stressful then it could have been!"

- J. Crossman (Facebook Review)



"We chose the Melissa Francis Team for a work transfer from Northern Canada to Kitchener as they came highly recommended. We are so happy we chose Melissa and Vicky to help us find our new home. Melissa set the stage from the beginning of what to expect in a competitive market and how they would help us navigate. Vicky took the time to understand our wants and needs in a new home and when she set up the showings it was obvious she had really listened. It was a quick trip and Vicky was ready with all the information we needed. After we finalized on the purchase of our new home, Melissa and Vicky were always available for questions about the house and our new city. Not only are they professional and knowledgeable, they are two of the nicest people I have met. We highly recommend the Melissa Francis Team for all your real estate needs."

- K. MacDonald (Google Review)


"Melissa was amazing to work with. So amazing that we used her services twice!! She is friendly, efficient, and reliable. She took care of everything when selling our properties: staging, cleaning, pictures, advising us and late night phone calls to answer ALL our questions! We knew we were in great hands selling with Melissa and could not have been happier with the outcomes of our sales."

- K. Petrie (Facebook Review)



"A special thank you to The Melissa Francis Team for their help with the sale of our house in Cambridge, Vicky Firth did a fabulous job with all the details, helping us through the process and always there to answer any question or concern we had."

- H. Brake (Google Review)


"I am beyond happy with my experience with Melissa and Vicky! This was my first time selling a house and the entire process was so smooth. We were able to find our dream home and then sell our house not long after. I would highly recommend Melissa to anyone looking for a realtor!!"

- S. Strabac



"My husband and I had both sales and buying experience with The Melissa Francis Team and found both Vicky and Melissa responsive, knowledgeable and very helpful. They genuinely seemed to care and to put a big effort in understanding our needs with respect to selling and also what we were looking for in a home for the purchase. It was a tough market for buying and we found Vicky's analysis of our options very strategic and balanced but phrased in a way as to allow us to make our own decisions (about home-inspection, conditions on an offer etc) . We also found the team very ethical as one of the agents on the other side had made an error in paperwork and Vicky handled this in a very professional and honest manner. Melissa helped us with a sales transaction that was private by offering a few tips which seemed above and beyond and was very generous of her time and expertise. All in all, the team was an excellent resource! We are very happy with the experience and in our new home.

- M. Braniff (Google Review)


"I am a first time home owner and can’t thank Melissa Francis enough for all of her help! In this crazy market it was a very stressful, difficult and frustrating process. Melissa made it easier with her constant encouragement and relentless efforts to find just the right place for us. She was always available when I reached out and went above and beyond the expected service of a real estate agent. I was blown away by her service and highly recommend her to anyone who wants to work with the best! Thanks Melissa!"

- J. Pinke (Facebook Review)



"Couldn't ask for a better realtor. I contacted Melissa to list our house based on the previous 5 star reviews and couldn't be more pleased. Melissa went above and beyond staging and marketing our house, and then guided us through the many offers we received as a result. Melissa is knowledgeable, hard-working and a pleasure to work with!"

- C. Watters (Google Review)


"We recently purchased our first house and needed a fair bit of guidance. Vicky was there every step of the way. She answered all our questions and really educated us on the real estate market. When Vicky was unavailable, Melissa was just a text or phone call away. They were both very responsive. We felt like our interests were the priority. We purchased in a very challenging market with a few extra factors. Vicky showed us many houses, walked us through multiple-offer bids, and eventually helped us find the perfect starter home for our family. We are so grateful for both Vicky and Melissa's knowledge, kindness, patience, perseverance, and expertise. No matter if you are buying or selling, in a hot or cold market, you will be successful if you choose The Melissa Francis Team to represent you. Thank you so much!!"

-J. Horne (Facebook Review)



"Vicky Firth was our buying agent and she was fantastic! She was knowledgeable, responsive, and very attentive to our needs and expectations. She worked diligently on our behalf every step of the way. I would highly recommend the Melissa Francis Team to anyone looking for a home in the Cambridge-Kitchener- Waterloo area!"

- A. Caramento (Google Review)



"Melissa and her team are not only professional and knowledgeable, they are also thoughtful and kind. We sold an income property with Melissa and Vicky not long ago, our first time selling, and we knew from day one, step one that we were in good hands. They guided us through the entire process with such ease, it made the experience a very seamless one. The guidance and insight Melissa provided was second to none, and we will definitely be using her team again for future real estate transactions! We highly recommend the Melissa Francis Team- you're in great hands when dealing with them!"

- K. Nixon (Google Review)



"Melissa and Vicky are the perfect duo for your real estate needs. They compliment each other perfectly and attended to our every need without fail. Not only did our house sell quickly, we also found our amazing forever home and now call Melissa and Vicky friends. You can put your trust in the Melissa Francis Team to get the job done!"

- N. Witzke (Google Review)